#8 in Self-help
Crucial Conversations: Tools for Talking When Stakes Are High
- 272
- Pages
- about 5 h
- Reading time
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Our view
“Crucial Conversations” is a practical, quick-to-read guide to handling the conversations most people would rather avoid. Its tools come down to a few usable ideas: read the context, make the other person feel safe, keep your own emotions in hand. Some readers return to it every few years, and some prefer the authors’ follow-up, “Crucial Accountability”. Written as business self-help, it applies just as well to any difficult talk outside work.
The view of the BookRank editors, written from readers’ ratings and comments. It does not affect the score or the book’s place in a ranking.
About the book
Crucial Conversations: Tools for Talking When Stakes Are High is a business self-help book written by the four co-founders of VitalSmarts—Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. It was first published in 2002 by McGraw-Hill, with a second edition coming out in 2012 and a third in 2022. The book has sold more than two million copies and has been translated into 28 languages.
Where the score comes from
The sources average 8.1 across 209 ratings — not yet many, so the reader vote carries 59% of the weight and the rest pulls toward the Self-help average of 7.7. That is how 8.0 comes out.
| Source | Average | Ratings | Weight |
|---|---|---|---|
| Open Library | 8.1 | 29 | 14% |
| Hardcover | 8.1 | 180 | 86% |
Frequently asked
How long is Crucial Conversations: Tools for Talking When Stakes Are High?
It has 272 pages — shorter than 80% of the ranked books in Self-help.
In this book
Themes this book shares with others — each leads to the best books on it.
If you liked this
Same shelf — Self-help — with scores between 7.9 and 8.2, closest to this book.
